Sales Policy
Effective Date: November 29, 2024

At Crivasopic, we are committed to providing the highest quality premium food products and excellent customer service. Please read our sales policy carefully to understand the terms and conditions under which we operate.

1. Product Availability
All products offered on our website are subject to availability. We make every effort to ensure our inventory is up-to-date, but we cannot guarantee that all products will be in stock at the time of your order. In the event that an item is out of stock, we will notify you immediately and offer an alternative product or issue a refund.

2. Pricing

  • Product Prices: All prices displayed on our website are in US Dollars (USD) and include applicable taxes unless otherwise stated.
  • Price Changes: Prices for products may change from time to time. We reserve the right to modify or update prices at any time without prior notice. Any price changes will only apply to future orders and not to orders that have already been placed.
  • Promotions and Discounts: From time to time, we may offer promotional discounts. These discounts are only valid during the specified promotion period and cannot be applied retroactively to previous orders.

3. Order Process

  • Placing an Order: By placing an order on our website, you are making an offer to purchase the items in your cart at the stated prices and terms. We reserve the right to accept or reject any order.
  • Order Confirmation: Once an order is placed, you will receive an order confirmation email. This email confirms that we have received your order; however, it does not constitute acceptance of the offer to purchase. We may reject or cancel your order at our discretion.

4. Payment
We accept the following payment methods for orders on our website:

  • Credit or Debit Cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Other secure payment methods available at checkout.
    Your payment will be processed at the time of purchase. We reserve the right to hold orders for fraud prevention if necessary.

5. Shipping and Delivery

  • Shipping Methods: We offer various shipping options at checkout. Delivery times and costs vary based on the shipping method selected and the delivery address.
  • Shipping Charges: Shipping fees are calculated at checkout based on the size, weight, and destination of your order.
  • Delivery Times: While we strive to deliver all orders within the estimated timeframes, delivery times are not guaranteed and may vary due to factors beyond our control (e.g., weather, shipping carrier delays).
  • Order Tracking: Once your order has been shipped, you will receive a tracking number via email, so you can monitor your shipment’s progress.

6. International Orders
At this time, we only ship within the United States. We do not accept international orders.

7. Sales Tax
Sales tax will be applied to orders where required by applicable law. The sales tax rate is based on your shipping address.

8. Returns and Refunds
Please refer to our Refund and Return Policy for details on how to return products and request refunds. We offer a 30-day return window for most products, except for perishable items or those marked as non-returnable.

9. Customer Service
If you have any questions or concerns regarding your order, product availability, or our sales process, please do not hesitate to contact our customer service team:
Email: [email protected]
Phone: (402) 783-0206
Address: 8700 W Branched Oak Rd, Raymond, Nebraska (NE)

10. Limitations of Liability
While we make every effort to provide accurate product descriptions and images, we cannot guarantee that the colors, sizes, or features will be exactly as shown due to differences in screen settings and other factors.
In no event will Crivasopic be liable for any indirect, incidental, special, or consequential damages arising out of or related to your purchase, except as required by law.